1. Participation in sustainability collaboration and innovation initiatives

The SkyTeam Alliance launches the Aviation Challenge to promote best environmental and sustainability practices across all areas, inspiring airlines to find new ways to reduce their carbon footprint and share their findings with each other.

• In 2023, Air Europa was ranked first for “Lowest CO2 emissions in short-haul” and “Lowest CO2 emissions for ground operations” within the categories being evaluated.
• Air Europa and, new in 2024, Air Europa Express, are working on different projects and initiatives in the different areas of sustainability, like participating in the third edition of the contest, which provides a test bed for implementing actions in regular operations.

 2. Sustainable Fuels 

Sustainable aviation fuels (SAF) are fuels produced from renewable raw materials such as non-food organic waste, which generate up to 80% lower atmospheric emissions compared to conventional fuels when considering the analysis of the entire life cycle, from production to consumption. At Air Europa, we are already phasing in the use of SAF on our flights.

 4. ALTA

Air Europa also takes part in the Fuel and Sustainability Committees of ALTA (Latin American and Caribbean Air Transport Association), which aim to develop, produce and use SAF in this geographic area.

 4. Air Europa Vehicle Fleet

We are changing our car fleet, replacing diesel and petrol vehicles with their equivalent in electric cars or higher efficiency versions. In addition, the average age of ground-handling vehicles and equipment is 6.18 years, showing our commitment to the most modern and efficient cars.

 5. Planting the Air Europa Forest

In collaboration with CO2Gestión, we have planted a new forest with 1,700 trees in Riba de Saelices (Guadalajara), which will help restore the forest devastated by the fire of 2005, and which will offset 168 t of CO2* released into the atmosphere.

*Over a 50-year period, according to the MITERD calculator of forecast CO2 absorbed published in 2022.

 6. Space optimisation in buildings

To optimise and reduce energy consumption in offices, personnel have been redistributed between the IOC (Integrated Operations Centre) and the main building. These resources have also been optimised in pre-flight briefing rooms, reducing the travel distance so crews can walk to the planes instead of using vehicles.

 7. Sustainability clause

We ensure that every contract with our suppliers includes sustainability clauses to guarantee compliance with more sustainable operating standards.

 8. Implementation of the Electronic Technical Log

With this measure, we will have real-time validated digital records from both the crew and maintenance, giving us up-to-date and accurate information on the status of the fleet, thus improving operational efficiency and reducing paper consumption and the risk of transcription errors.

 9. Battery collection points

Air Europa has installed two battery collection points for employees in the Globalia buildings (Llucmajor) and the hangar at the Palma Airport. This initiative helps raise awareness of the importance of separating batteries from other waste, promoting sustainable practices among the population.

 10. Separation of waste

Waste is sorted in our offices, maintenance spaces and flights so that all the waste produced by the company is ready to be properly managed and given a second life.

 11. Reduction of plastic on board

To carry out this measure, in addition to using biodegradable plastics in our amenities, we will replace the plastic that covers pillows and blankets with a tape that has a lower impact.

 12. Catering

We strive to make our catering more sustainable by adapting production to the demands of each flight, thus avoiding food waste. We also seek to adapt the wrapping to the content, thus avoiding overpackaging.

 13. Sustainability Committees

We hold regular meetings with different working groups to research and develop new initiatives that promote the company's sustainability performance.

 14. Information bites

We strive to provide our team with information and awareness on Sustainability in various formats, with the aim of increasing our employees' awareness and commitment.

 15. Training Plan

As part of our strategy, we have developed a sustainability training plan at every level of the company that is tailored to the specific needs of each professional function.

 21. Crew Workshops

In-person training workshops for crews on environmental awareness and sensitization, as well as on onboard waste, will be resumed.

 17. Environmental awareness seminars

In recognition of the environmental responsibility of our liaisons, we organise awareness sessions for this group and anyone else who wants to participate. One such example is the visit to TIRME, where waste is managed in the Balearic Islands.

 18. Environmental Liaisons

Each Air Europa department has one or more Environmental Liaisons assigned. These are people in the department who ensure compliance with good environmental practices, and who forward any incidents, suggestions and environmental issues to the Sustainability Department for more efficient processing.

 19. Incentivise the digital boarding card

We promote the use of digital boarding cards to cut down on paper use and promote more sustainable practices among our passengers.

 20. Advice and information on sustainability

We constantly strive to communicate responsibly and raise our customers' awareness of sustainability, offering advice on our website that promotes best practices, or launching insights into our actions through different media.

 23. Tax Compliance

We have created an awareness of tax compliance in the entire organisation in order to achieve sound tax management, contributing to the diligent and transparent fulfilment of the company's tax responsibilities, and thus creating a more stable system.

 26. New flight cancellation protocols

In an effort to improve, we have created a flight cancellation protocol due to bad weather that is specific to each airport with high diversion rates.

 27. Improvement through data analysis

Based on the data provided by the FOCC (Flight Operation Control Centre) structure, we have created an analysis system that helps us to improve decision-making within the company.

 28. More productive crews

We are improving the productivity of on-board crews through all the resource optimisation measures carried out.

 25. Talent Retention Programmes

Development of welfare and benefits programmes that promote employee loyalty and retention, thus reducing the costs associated with staff turnover (comprehensive health insurance, ongoing training programmes, education subsidies, flexible schedules, discounts and agreements, etc.)

 26. Corporate Social Responsibility Agreements

Air Europa has signed Corporate Social Responsibility agreements with different entities, such as Manos Unidas and Mensajeros de la Paz.

 30. More projects in underdeveloped countries

We work on various projects, mainly in Latin America, to improve local areas and contribute to their development. 

 28. Partnership projects

We have a framework for collaborating with NGOs that helps us select the organisations we work with.

 29. Seminars in schools and institutions:

We hold workshops on activities that promote equal opportunity, the environment and other aspects of sustainability.

30. Equality plans in the Globalia Group

We have identified inequalities, differences, disadvantages, difficulties and obstacles in the company in order to achieve effective equality between women and men. To do this, we take different actions involving equality and diagnosis obligations, and remuneration transparency related to HR management processes.

31. Organising events

In an effort to strengthen internal relations, various activities are carried out to promote communication and a pleasant work environment. Examples of this are Breakfast with the CEO, team cinema and family days in the facilities.

36. Inclusion

Agreements with special employment centres (EEC) and contribution to indirect labour integration.

37. Wage gap

Remuneration policy is equitable for both genders, applying the salaries defined in the existing wage tables in the agreements with the various companies that make up the group.

34. Occupational Health and Safety

We established the continuous application of the strictest health, safety and risk criteria in the different work centres. Our operations monitoring centre is also ISO 45001:2018 certified, which is an international standard on occupational health and safety management.

35. Safe and healthy work environments

We ensure an adequate level of health protection for all members of the organisation. We promote safe and healthy working environments through activities focused on this purpose: health workshops, articles published on the subject, participation in physical health projects.

42. Organisation of work

The balance of our employees' work and family life and reconciling it with the company's organisational and production needs is one of the main challenges faced by the Group's Management. Measures are being launched to improve this balance that apply to all workers at the Group. Employees continue to have the right to request adaptations to the duration and distribution of the workday.

37. Social relations

We engage with the works' councils and/or personnel delegates from the different work centres/companies.

38. Right to disconnect

We prepared awareness campaigns and tips on the proper use of technology tools and the reasonable use of communications through the employee portal.

45. Employee campaigns

In order to improve the relationship between our employees, different campaigns have been carried out to provide them with the necessary tools to successfully deal with various work situations. They are taught communication techniques and social skills, which have a positive impact on working relationships; and they are given the keys to thinking without limiting beliefs and stereotypes that can negatively impact health

40. Volunteering activities

Organisation of voluntary activities and community service days so employees can actively contribute to the community, such as taking part in World Cleanup Day and creating a garden in our Llucmajor offices.

 41. Our customers as part of our projects

We involve our customers in the actions we take. This way, we make sure they feel like a part of our projects, such as going on flights as a part of the challenges launched by the SkyTeam alliance in terms of sustainability, like the Aviation Challenge competition.

42. Disclosure of information

We regularly publish sustainability and corporate governance reports, as well as other documents related to the subject on the company's website.

43. Code of ethics and whistleblowing channel

We have an ethical and behavioural code that guides our business practices and relationships with stakeholders. We also have a whistleblowing channel that is accessible from our website that allows people to report confidentially on inappropriate or illegal conduct, guaranteeing integrity and transparency in our organisation.

44. Risk management

We work with a robust risk management system, regularly assessing the risks associated with our operations and updating our corresponding mitigation strategies.

45. Internal and external audits

We conduct periodic internal and external audits. These audits verify compliance with the applicable international standards and regulations, as well as the effectiveness of our internal controls. External audits are carried out by independent auditors, ensuring an impartial and objective assessment of our practices and procedures.

46. Sustainability policy

Development and implementation of policies and programmes that promote sustainable development and social responsibility