The Schengen Agreement allows the free movement of people within the European space amongst Member States, without the need to pass border controls.

The current signatories to the agreement are:  Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

For more information, tap here.

If you are taking a domestic flight or flying to a European country in the Schengen Area, we recommend arriving at the airport at least 1 1/2 to 2 hours before the flight departure time. For European flights outside the Schengen Area and other international flights, we recommend arriving at least 2 1/2 to 3 1/2 hours before departure, respectively. 

CHECK-IN DESKS

It depends on the terminal your flight leaves from.

• Terminal 1 (International and Non-Schengen Area flights): check-in desks open at 5:30 am (local time in Spain), and you can check your luggage at any time on the same day until your flight is closed.
• Terminal 2 (National flights and Schengen Area flights): check-in desks open at 4:00 am (local time in Spain), and you can check your luggage at any time on the same day until your flight is closed.

The check-in desks for your flight, unless otherwise specified, will close 60 minutes prior to the departure of intercontinental flights* and 45 minutes for all national and European flights**. Local regulations may set a different time limit for passengers with special needs. 

* Except San Pedro Sula and Santa Cruz de la Sierra, which are 90 minutes, and Caracas, which is 120 minutes.

** Except Amsterdam, which is 60 minutes.

To find out if the country you are flying to is part of the Schengen Area, click here.

All flights on the same ticket with a connecting flight purchased through the Air Europa website or the Customer Service centre have a sufficient minimum layover time.

If all the flights are on different bookings or tickets, we recommend you review the check-in and boarding deadlines, as well as the travel time between terminals.

Check-in desks close 45 minutes before the scheduled departure of domestic and European flights, and 60 minutes before the scheduled departure of intercontinental flights.

The boarding deadline for flights operated by Air Europa is 15 minutes before departure, unless otherwise specified. 

The option of checking your baggage through to your final destination depends on the selected route and airlines operating the flights:

• If all your flights are operated by Air Europa and are on the same booking and ticket, your luggage will be sent directly to your final destination. Therefore, there is no need to contact us to request this service.
• If all your flights are operated by Air Europa, but they are on different bookings or tickets, you can check your luggage through to the final destination. However, you must contact us in advance.
• If your trip includes flights operated by Air Europa and another airline, you should contact us to see if your luggage can be checked through to your final destination.

To complete your request, you must contact us through our Customer Service, Facebook or Twitter within 48 hours prior to the flight departure time.

EXCEPTIONS

• Destinations where passengers are required to check their luggage at the first point of entry to the country and pass through customs: Ezeiza, Guarulhos, Salvador de Bahía, Montevideo, Lima, Caracas, Cancun, Santiago de Chile, New York, Miami, and San Juan.
• Luggage can only be checked through to your final destination for flights operated by the airline Amaszonas to Cochabamba or La Paz with a stopover in Viru Viru.
• Luggage cannot be checked through to your final destination if you have to travel to a different airport for a connecting flight (Ezeiza-Aeroparque, Orly-Charles de Gaulle).
• It is not possible to check-in through to the final destination if a train or bus ride is included in the booking.

CHECK-IN

Check-in desks close 45 minutes before the scheduled departure of domestic and European flights, and 60 minutes before the scheduled departure of intercontinental flights.

If the passenger shows up once the flight is closed, Air Europa will not be held responsible for not admitting that passenger to the flight.

BOARDING

The boarding pass shows the time at which passengers must be at the boarding gate. The boarding process can begin at any time from then on.

If a passenger shows up at the boarding gate after the time specified on the boarding pass, they may not be accepted on the flight and Air Europa will not be held responsible for not admitting that passenger on the flight.

Business-class passengers travelling on domestic and international flights can access the VIP lounges only at the airport of departure and the connecting airport.

SUMA GOLD, SUMA PLATINUM, and ELITE PLUS customers of SkyTeam airlines, regardless of their booking class, can access the VIP lounge if they are on an international flight or connecting flight (on the same day) operated by the SkyTeam alliance. VIP lounge access is only available at the airports of departure and connecting flights, and not at the airport of arrival. To enter the VIP lounge, you must present your boarding card and valid Elite Plus card.

ELITE PLUS passengers can take a guest into the VIP lounge, provided that they have a flight operated by a SkyTeam alliance airline. Your guest must present their boarding card to enter the VIP lounge.

See the location and features of each lounge in the following section:

• VIP lounges