Before flying

The real question is how would you like to travel? 

Information before flying

Everything you need to know before buying your flight. Less stress, more fun.

Economy, Flex, Business?

What are you like? Practical or the kind of person who likes to travel in style? Choose the rate that best suits you.

Customise your trip

Make your flight 100% your way: more space, special food, window seat...

Hunt for the best deals

Take advantage of discounts and promotions to travel on a lower budget.
 

First time flying?

Don't worry, here we explain step by step how to plan your tailor-made trip.

Documentation 

 

VISAS

Visa procedures can be a hassle depending on your destination and nationality. Check what you need to avoid last-minute surprises. 

Travelling with children

We want your family to fly in total comfort and well-being. Here are some key facts you need to know for the little adventurers.

Reduced mobility

Do you need assistance at the airport or on the plane? We are here for you to travel in total comfort.

Pregnant women

From the 36th week of pregnancy you will need a medical certificate to fly safely.

Pets

Is your furry friend coming with you? Make sure you comply with the regulations and have all documentation ready.

Have any more questions about the documentation you need for your next destination?
Find more information for large families and residents here.

Online check-in  

 

Fast and hassle-free 

Save time and get your digital boarding pass! It's very simple, you just need your surname and booking reference or ticket number.

Example of valid booking reference and ticket number:

  • P4PDBZ: 6 letters or numbers.

  • 9960003469672: 996 followed by 10 digits with no hyphen.

Online check-in will be available 48 hours before your flight.

​​​​​​The online check-in service will not be available for passengers with special requirements, unaccompanied minors, passengers travelling with animals in the cabin, or on flights operated by other airlines (in this case you must contact the operating company). If this is your case, you should go to the check-in desk at the airport.

Time to pack your bags!

Hand luggage

Includes a personal accessory + carry-on bag to take with you in the cabin. Find out more about measurements, weight and permitted items.

Invoiced

If your bag is larger than 55 cm x 35 cm x 25 cm and/or weighs more than 10 kg, it must be checked in the hold. Go to the check-in desk at the airport.

Special

Want to take something that won't fit in your suitcase? You can check it in as special baggage!

 

How much luggage can I carry?

To find out exactly what your ticket includes, check your reservation. That way you'll avoid surprises at the airport!

Find more information on baggage here.

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Plan your trip

Before flying

Find more information on baggage, documentation and more.

At the airport

Save time at the airport and travel with an expert.

On board

Find out how to improve your on-board experience.

Arrival

Your trip isn't over yet!