Are you travelling with your pet?
Travelling pets must be accompanied by their owners or authorised representatives at all times. You must arrive at the departure airport with sufficient time to carry out the necessary procedures.
Before flying, make sure you comply with the regulations and that you have all the necessary documentation to be able to fly with your pet.
Air Europa may refuse to transport your pet due to non-compliance with the regulations established by Air Europa and/or the requirements of the departure and/or destination countries.
Air Europa will not be responsible for any expenses incurred as a result of the refusal of departure and/or entry into the country.
Each passenger can be accompanied by up to 5 pets between the cabin and the hold. If you need to travel with more than 5 pets, you can do so by contacting our Cargo Department by calling 934 90 40 38.
If you fly to/from the UK, our Cargo Department will help you with transport.
Pets may travel on board or in the aircraft hold depending on their species, breed and weight:
Animals in the cabin
Short- and medium-haul flights: only dogs and cats will be accepted.*
*Except for Business class operated by a Boeing 787, as in this cabin class a pet carrier does not fit under the seat in front.
Long haul flights (e.g., Brazil - Madrid): dogs and cats will be allowed to travel, except in Business class, where no animals are permitted.
Maximum measurements of carrier: 40 x 30 x 30 cm
Pet carrier: it must be a soft, flexible, ventilated and approved carrier. Each animal must have enough space to stand up, sit upright, lie in a natural position, and turn around while standing up.
Maximum Weight: The weight of the pet cannot exceed 8 kg. The overall weight of the carrier and pet cannot exceed 10 kg.
Location: it must be placed under the seat in front.
- Pets in the cabin may not travel in an emergency or XL seat.
- They may travel in the cabin with a surcharge depending on the destination.
- Pets animales Of compañía (Dogs as Cats) must That Have Of all required vaccinations.
- Pets pets Must have A Age Minimum Of 3 months For Fly.
- The number Maximum of animals allowed in the same container is 3, always as when Sean Of The Same species, and the measurements/weight allowed are not exceeded.
- Non-refundable service.
- Prices Subject to possible tax surcharges in certain countries.
- For private enquiries, please contact our customer service team.
- Rigid plastic conveyors are not allowed.
| Prices for animals in the cabin | |
|---|---|
| domestic Spain and Balearic Islands | EUR 35 USD 36 GBP 30 CHF 35 |
| Canary Islands, Europe, Africa and Intra-America | EUR 50 USD 52 GBP 43 CHF 49 |
| LONG-HAUL (Miami, Santo Domingo, New York, Punta Cana, San José) |
EUR 150 USD 155 GBP 130 CHF 148 |
|
LONG-HAUL |
EUR 175 USD 181 GBP 152 CHF 173 |
Animals in the hold
- Only cats and dogs will be accepted. To transport other animals in the hold, please contact Air Europa Cargo (phone: 934 90 40 38).
- All pets (dogs and cats) must have all the necessary vaccinations.
- Pets must be at least 3 months old to fly.
- They must travel in an approved carrier with ventilation. Each animal must have enough space to stand up, sit upright, lie down in a natural position, and turn around normally while standing.
- The maximum number of animals allowed in the same container is 2, provided that they are similar in size and do not exceed 14 kg. Furthermore, they must also be accustomed to being together; it becomes 3 if they are from the same litter and no older than 6 months.
- Make sure the combined weight of your pet and kennel does not exceed 50 kg. The maximum dimensions of the kennel are 83 cm height x 121 cm width x 134 cm cm length.
- For those cases where the weight limit is exceeded, you can contact our Cargo Department by calling 934 90 40 38.
- They will travel in the hold for an additional fee according to the destination and acceptance conditions.
- Pets must be transported in rigid carriers with metal doors that are suitable for air transport and approved by the International Air Transport Association (IATA). Wire mesh or welded mesh containers are not permitted.
- Dogs considered potentially dangerous must wear a muzzle appropriate to their breed, to prevent them from damaging the structure of the containers or physically harming people unknown to the animal who have to handle them. These animals will only be accepted in custom-made, high quality and reinforced containers.
- Non-refundable service
- Prices subject to possible tax surcharges in certain countries.
- On connecting flights from a non-EU country:
- For flights operated by Air Europa, the connecting airport must be Madrid, as this is the first point of entry with a Border Inspection Post (BIP) in Spain.
- The minimum connection time must be 3 hours, given that at the first point of entry into an EU country you must collect the pet, pass through customs for the documentation check and return to check-in.
- Example: Bogotá-Madrid-Milan Malpensa flight. In Madrid, you will have to take the steps described above.
Warning: They will not be accepted on flights from 15 June to 15 September, both dates included, if the flight makes a connection in Madrid between 11am and 8pm. This measure is for animal safety reasons due to the high temperatures.
In the event of a minimum connection of 3 hours in Madrid, we will consider the possibility of the client picking up the animal, assisting it and checking it in again.
Maximum weight of pet + carrier: 50 kg.
| PRICES OF ANIMALS IN THE HOLD | |
|---|---|
| Mainland Spain Balearic Islands, balearic and canary interisland | EUR 90 USD 93 GBP 78 CHF 89 |
| Canary Islands, Europe, Africa and intra-america | EUR 150 USD 155 GBP 130 CHF 148 |
| Long haul (MIAmi/ santo domingo/new york/ punta cana/ san jose) |
EUR 300 USD 310 GBP 261 CHF 296 |
| long haul (rest of long-haul routes) |
EUR 350 USD 361 GBP 304 CHF 345 |
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Territorial specifications and requirements
1. Travel within Spanish territory
- It is not compulsory to have a veterinary passport. However, passengers must be in possession of the Official Health Card or Certificate of Good Health issued by an official veterinarian within 10 days prior to the flight's departure, for both the outbound and return flights.
- As regards vaccinations, only the rabies vaccine is required; although it may be voluntary in some autonomous communities.
2. Travel to Spain from a Member State of the European Union
To bring a dog or cat into Spain, it must:
- Be identified with a microchip or tattoo (if it was done before July 3, 2011) provided that it remains legible.
- Be vaccinated against rabies with a valid vaccine at the time of the trip. Said vaccination must be reflected in the passport.
- Have a European passport for travel of companion pets. The passport must include the sections "Owner", "Description of the Animal", "Tagging", "Passport Issuance" and "Anti-rabies vaccination".
3. Travel to a Member State of the European Union from Spain
Companion pets must be accompanied by a passport stating that:
- They have been identified by means of an electronic identification system (transponder) or a clearly legible tattoo applied before 3 July 2011, the alpha numeric code of which corresponds to the one stated in the passport.
- They have been vaccinated or revaccinated against rabies. When flying to Finland, Ireland, Malta or Norway and travelling with a dog, in addition to the aforementioned requirements, they must be treated against Echinococcus between 120 and 24 hours prior to entering the destination country.
For flights to/from the United Kingdom, pets must travel with Air Europa Cargo.
4. Travel to third countries
- To travel to a third country, you must consult the requirements with the Embassy or Consulate of that country or the website of the competent Ministry.
- Passengers are not allowed to fly with pets that have not reached 3 months of age.
More information: Travel with companion pets
5. Trips to the United States
If you are traveling with pets to the United States, you must comply with the new CDC restrictions (Centers for Disease Control and Prevention of the United States).
Additionally, it is mandatory to complete the CDC importation form in advance. Print or save the receipt you will receive by email. You must present it at both the check-in counter and upon arrival at your destination. Remember that each pet needs its own form.
Transporting brachycephalic animals
Transporting certain brachycephalic breeds (short-muzzled or flat-faced) can pose a high risk of these animals suffering respiratory problems and overheating due to the stress of the flight. Therefore, they can only travel as companion pets in the cabin, provided that they do not exceed 10 kg, including their container.
The following will be considered brachycephalic breeds:
- Dogs: Affenpinscher, American Bully, Boston Terrier, Boxer (all breeds), Bulldog (all breeds), Bullmastiff, Cane Corso, Pug (all breeds), Chin / Japanese Spaniel Chow Chow, Dogue de Bordeaux, Griffon Bruxellois, Lhasa Apso, English Mastiff, Neapolitan Mastiff, Pekingese, Pitbull, Shar-Pei, Shih Tzu, Staffordshire bull terrier, English Toy Spaniel and Cocker.
- Cats: Burmese, Burmese Shorthair, Exotic Cat, Himalayan and Persian.
Transporting potentially dangerous dogs
Potentially dangerous dogs are required to wear a muzzle suited to their breed type to keep them from damaging the structure of their crates or from harming strangers who have to handle them. These animals will only be accepted if carried in custom-made, high-quality, reinforced crates.
Dogs are defined as potentially dangerous:
- Based on their breed: Pit Bull Terrier, American Staffordshire Terrier, Rottweiler, Fila Brasileiro, Tosa Inu and Akita Inu.
- Animals transported as AVIH (in the hold) that are not included in the above classification but that exhibit all or most of the following characteristics must also wear a muzzle:
- Strong muscles, powerful, robust appearance, athletic configuration, agility, vigor and endurance.
- Strong character and great courage.
- Short hair.
- Chest perimeter between 60 cm (23.60 in) and 80 cm (31.50 in), shoulder height between 50 cm (19.60 in) and 70 cm (27.50) and weight in excess of 20 kg (44 lb).
- Voluminous, square-shaped, robust head; with a large, wide skull and muscular jowls. Large and strong jaws; robust, wide and deep mouth.
- Wide, muscular and short neck.
- Solid, wide, large, deep chest with arched ribs and short, muscular back.
- Parallel, straight and robust front legs and muscular rear legs that are relatively long and form a moderate angle.
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BAGGAGE
Book your extra baggage with Air Europa
Whether your fare includes checked baggage or not, you can easily add extra baggage with Air Europa. You will only need the booking reference or ticket number and the surname of the person travelling.
TICKET CONDITIONS
Check-in time limit
The time limit for checking in, unless otherwise specified (Lima: 90 min, Caracas: 120 min) will be a minimum of 60 minutes before the scheduled departure of intercontinental flights and 45 minutes for all domestic and European flights.
AIR EUROPA CONTACTS
Our Offices
If you need assistance or information regarding your flights, you can always contact us through our customer service centre.
Notice: Pet Entry into the USA
If you are traveling with pets to the United States, you must comply with the new CDC restrictions (Centers for Disease Control and Prevention of the United States).
Additionally, it is mandatory to complete the CDC importation form in advance. Print or save the receipt you will receive by email. You must present it at both the check-in counter and upon arrival at your destination. Remember that each pet needs its own form.
How can I fly with my pet?
Travelling pets must be accompanied by their owners or authorised representatives at all times. You must arrive at the departure airport with sufficient time to carry out the necessary procedures. Pets may travel on board or in the aircraft hold depending on their species, breed, and weight.
RESERVATION
- Process your booking online at:
- If you have any questions, please contact us through our Customer Service, Facebook or Twitter.
CONDITIONS
Restrictions for transporting brachycephalic animals in the aircraft hold
Transporting certain brachycephalic breeds (short-muzzled or flat-faced) can pose a high risk of these animals suffering respiratory problems and overheating due to the stress of the flight.
THE FOLLOWING ANIMAL BREEDS AND CROSSBREEDS OF ANIMALS ARE CONSIDERED TO BE BRACHYCEPHALIC:
- Dogs: Affenpinscher, American Bully, Boston Terrier, Boxer (all breeds), Bulldog (all breeds), Cane corso, Dogo (all breeds), Brussels Griffon, Lhasa Apso, Mastiff (all breeds), Pekinese, Pitbull, Shar-Pei, Shih Tzu, Cocker/Spaniel (all breeds), Staffordshire bull terrier.
- Cats: Birman, Exotic Shorthair, Himalayan, Persian, British Shorthair.
Please note that:
- Brachycephalic dogs and cats under 8 kg (including the carrier) will be accepted in the cabin.
- Brachycephalic dogs and cats that exceed 8 kg (including the carrier) are not permitted to travel in the aircraft hold as pets.
How can I transport pets other than cats and dogs?
You can request to transport your pet through AirEuropa Cargo.
Can I travel on a transoceanic flight with my pet, for example a rabbit, in the cabin?
No, any domestic animal other than a dog or a cat cannot travel in the cabin on our transoceanic flights. They are only permitted to travel in the hold. To arrange this, please contact our Cargo Department.
