1. Go to your booking
Go to your booking and check if the on-board Wi-Fi service is available on your flight.
2. Choose your Wi-Fi package
Choose the Wi-Fi package that best suits you and then add it to your booking.
Don't forget your travelling companions!
3. Make the payment
Pay for your on-board Wi-Fi service and the day before your flight you will receive your voucher to connect on board.
4. Enable Flight Mode on your device
Make sure that Flight Mode is enabled and join the "Air Europa On the Air" network
5. Open your web browser
Open your web browser and go to www.aireuropa-ontheair.com. Create an account or continue as a guest
6. Redeem your Wi-Fi voucher
Select the option "enter voucher or promotion" and enter your coupon code and connect
Purchase it from 5£
If you would like to enjoy our on-board WI-FI service, you can purchase it through our website, at our sales offices, through our Call Center or on board the plane.
If you have already booked your flight, you can add the on-board Wi-Fi service to your booking, and we'll explain how...
Below are the sales channels:
- WEB
- Call Centre
- National and International sales offices
- Airport check-in counters
- On board
The on-board Wi-Fi service is available on most of our long haul fleets. Flights from and/or to: Madrid to New York, Miami, Panama, Santo Domingo, Córdoba, Bogotá, Medellín, Quito, Guayaquil, Lima, Sao Paolo, Santa Cruz de la Sierra, Asunción, Buenos Aires, Montevideo and Tel Aviv.
For flights with other origins and/or destinations, please ask our cabin crew if this service is available on your flight.
| Fare |
Message pass1 €2 |
SOCIAL MEDIA & SURF PASS2 €5 |
SMART PASS3 €12 |
|---|---|---|---|
|
|
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| UPLOAD PHOTOS |
|
||
| WEB BROWSING |
|
||
| SOCIAL MEDIA |
|
||
|
|
|||
| MUSIC STREAMING |
|
||
| VPN CONNECTION |
|
||
| GAMES |
|
||
| GAME STREAMING |
|
||
| APPLICATION UPDATE |
|
1 Connect with your loved ones on WhatsApp, Facebook, Messenger, iMessage and more. Does not allow browsing or video transmission.
2 Browse the Internet, check your social media, chat and manage your email. Does not allow VPN connections or video transmission.
3 Browse at high speed with VPN connection, check your email, browse the web, chat, music playback and online games. Does not allow video transmission.
| Fare |
Message pass1 €6 |
SOCIAL MEDIA & SURF PASS2 €21 |
SMART PASS3 €30 |
|---|---|---|---|
|
|
|||
| UPLOAD PHOTOS |
|
||
| WEB BROWSING |
|
||
| SOCIAL MEDIA |
|
||
|
|
|||
| MUSIC STREAMING |
|
||
| VPN CONNECTION |
|
||
| GAMES |
|
||
| GAME STREAMING |
|
||
| APPLICATION UPDATE |
|
1 Connect with your loved ones on WhatsApp, Facebook, Messenger, iMessage and more. Does not allow browsing or video transmission.
2 Browse the Internet, check your social media, chat and manage your email. Does not allow VPN connections or video transmission.
3 Browse at high speed with VPN connection, check your email, browse the web, chat, music playback and online games. Does not allow video transmission.
| Fare |
Message pass1 €10 |
SOCIAL MEDIA & SURF PASS2 €25 |
SMART PASS3 €35 |
|---|---|---|---|
|
|
|||
| UPLOAD PHOTOS |
|
||
| WEB BROWSING |
|
||
| SOCIAL MEDIA |
|
||
|
|
|||
| MUSIC STREAMING |
|
||
| VPN CONNECTION |
|
||
| GAMES |
|
||
| GAME STREAMING |
|
||
| APPLICATION UPDATE |
|
1 Connect with your loved ones on WhatsApp, Facebook, Messenger, iMessage and more. Does not allow browsing or video transmission.
2 Browse the Internet, check your social media, chat and manage your email. Does not allow VPN connections or video transmission.
3 Browse at high speed with VPN connection, check your email, browse the web, chat, music playback and online games. Does not allow video transmission.
Recommendations for use
- It is important to disable automatic updates on your mobile device during the flight as they can quickly use up a lot of data.
- To save on data usage, enable battery saver mode on your device.
- For your purchased data to work properly, we recommend not sharing files or accessing multimedia content.
- Some combinations of operating systems and browsers may not work, such as Windows Phone / Internet Explorer Mobile, etc.
See the services available
We adapt to you so you can customise your flying experience. Go to your booking and choose the upgrades you want.
