Latest updates on our flights

Do you have a flight reserved and are interested in knowing about any relevant changes or incidents? We provide you with the latest information right here. Additionally, if you want to ensure that your flight departs as scheduled, you can check its updated status.

Last updated 05 December 2024

As of 1 January 2025, all passengers travelling to Israel who are exempt from visa requirements must fill in the ETA (Electronic Travel Authorisation) application form at least 72 hours before departure.

The application can be processed through the following link: https://israel-entry.piba.gov.il/

Conditions of the ETA-IL:

  • The ETA authorisation is valid for 2 years and you can travel to Israel as many times as you wish during that time. If you obtain a new passport, you will have to apply for a new ETA.
  • From the moment you enter Israel, you can stay in the country for a maximum of 90 days.

Last updated 05 December 2024

From 2025, the UK authorities will require an Electronic Travel Authorisation (ETA) for entry into the country.

The regulation will come into force in two different phases:

  • For flights on or after 8 January 2025 (application available from 27 November 2024).
  • For flights on or after 2 April 2025 (application available from 5 March 2025).

See here for the list of countries in each phase.

The ETA is valid for 2 years and you can travel to the UK as many times as you like during that time. If you get a new passport, you will need to obtain a new ETA.

You can apply via the official app (Google Play Store / Apple Store) or by filling in the form below.

Last updated 25 November 2024

Please be informed of the cancellation of the following flights:

ORIGIN DESTINATION FLIGHT DAYS TIME
Madrid (MAD) Tel Aviv (TLV) UX1301 19, 21, 24, 28 December 08:35H
Tel Aviv (TLV) Madrid (MAD) UX1302 19, 21, 24, 28 December 16:05H

 

We offer customers who wish to change their flight the following options:

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CHANGE OF DATES

Date change (flight operated by Air Europa): permitted in the same cabin, free of charge and to fly up to and including 31 March 2025. To do so, please contact our Call Center

CHANGE OF route

Route change (flight operated by Air Europa): free of charge to any European destination, in the same cabin, to fly up to and including 31 March 2025. To do this, please contact our Call Center

REQUEST A VOUCHER

If you don't know when you want to travel, we offer you the possibility of saving the amount of the ticket to use it as credit for a future purchase (valid for any destination operated by Air Europa, non-refundable). To do so, please contact our Call Centre

REfund

If you wish to request a refund, please contact your point of sale or our Call Centre