Priority in waiting lists.
Priority boarding.SUMA Gold
Access to VIP lounges. Free seat selection. Priority boarding. Fast Track access.
SUMA Platinum
Upgrade to Business class. Access to VIP lounges. Preferential seat selection. Priority boarding. Fast Track access.
Comparison of cards
Each of our cards offers advantages that
will make your trip more enjoyable.
| SERVICES | SUMA | SILVER | GOLD | PLATINUM |
| Skyteam level | -- | ELITE | ELITE PLUS | ELITE PLUS |
| Exclusive service hotline |  |
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| Priority waiting list | |
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| Free extra luggage 1 | |
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| Free choice seat 2 | |
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| Business Class desk Check-in | |
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| Priority boarding | |
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| Bonus level | |
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| Priority baggage collection | |
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| Priority at sales offices | |
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| Fast Track/Lane Acces | |
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| Guaranteed place in tourist class 3 | |
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| Access to VIP Lounges 4 | |
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| Upgrade to Business 5 | |
SUMA Card Conditions
The validity of the Silver, Gold and Platinum level is 12 months from the day each level is achieved.
SUMA Miles will expire after 24 months of inactivity
1 With Suma Silver, Gold and Platinum cards, 1 additional hold baggage is offered.
2 Standard seat allocation is free for Silver Suma customers when the seat reservation is made during the 48 hours prior to the flight. For Gold and Platinum Suma members all seat allocations are free of charge.
3 Booking class Y, full tourist rate.
· On ALL Air Europa flights.
· On SkyTeam international flights.
In both cases it must be requested 24 hours before the departure of the flight.
4 Gold and Platinum customers have access to lounges on international flights or connecting flights (on the same day) to/from an international flight operated by Air Europa or any SkyTeam Alliance airline. Entry is permitted with a companion travelling on a flight operated by any Alliance airline.
5 Upgrades to Business Class are subject to space until confirmed at the boarding desk on a first-come, first-served basis. On intercontinental flights, 2 upgrades are permitted during the Platinum Card's validity. They must be requested up to 24 hours before the flight by calling 911 360 200. The Business services to which the SUMA Platinum customer will be entitled are all those associated with Onboard Business Service such as: exclusive menu (subject to availability), welcome service and in-flight entertainment.
How to upgrade your level
Upgrading your level is simple, we offer you different ways
1. Flights
Access to a higher level is available when flying with Air Europa, as well as on SkyTeam alliance airlines.
| LEVEL | NO. FLIGHTS PER YEAR* |
|---|---|
| Silver (Elite) | 14 |
| Gold (Elite Plus) | 26 |
| Platinum (Elite Plus) | 50 |
*The number of Miles and flights must be registered within 12 consecutive months (not necessarily within the same calendar year).
2. Level Miles
The Miles that count towards accessing a higher level can be earned on flights operated by Air Europa or any SkyTeam Alliance airline.
Any Miles earned through other programme partners that have not already been mentioned.
Level Miles are NOT redeemable like SUMA Miles.
The following number of Miles are required to access each programme level:
| LEVEL | Level Miles |
|---|---|
| Silver (Elite) | 18.000 |
| Gold (Elite Plus) | 32.000 |
| Platinum (Elite Plus) | 60.000 |
What benefits do I get when purchasing seats as a SUMA Customer?
Members of the Air Europa SUMA program have exclusive discounts on the purchase of seats. Check your discount in the table found in the Seats section.
How can I upgrade from Economy to Business Class?
Air Europa SUMA customers have different ways to upgrade their ticket to Business class. Click on the option that most interests you to find out the details:
13.1. At a very special and exclusive price, from €250 each way. More info.
13.2. Redeeming your Air Europa SUMA Miles. More info.
13.3. In addition, SUMA Platinum customers will be able to enjoy exclusive Upgrades to Business Class, subject to space. More info.
How do I obtain a higher level of SUMA card?
For the evaluation of the Air Europa SUMA level, both the number of Miles earned and the number of flights performed are taken into account, as shown in the following link:
