Checked baggage

Do you need information on baggage transported in the hold? You'll find all the information you need in this section.

Sizes and weight allowed

23 kg (maximum 32 kg)  -  158 cm (length + width + height)

  • No bag can exceed 158 cm. The handles, pockets and wheels are included in these dimensions. If this limit is exceeded, a surcharge will be added. If the baggage exceeds the limit allowed, it might not be accepted as checked baggage.
  • The maximum weight allowed per bag is 23 kg (except for Business Class passengers, whose maximum weight allowance is 32 kg). If you need to, you can increase it from 23 kg to 32 kg by paying a surcharge. This option is only available at the Call Centre and in our offices located at the airport. The weight limit per piece is 32 kg.
  • Bulky baggage can damage and/or block check-in and baggage management systems at airports, which means they require specific handling. For this reason, this type of baggage, such as flexible fabric items and/or oval or circular items, plastic film wrapped items and/or bags, and wrapped items or items in rudimentary packaging, will be considered special baggage and will be subject to extra charges. More information and rates here.
  • We advise against wrapping baggage with cling film other than professional sealing systems authorised by airports.
  • If it is not possible to transport your item of luggage as an oversized bag, you can request to transport it as cargo through Air Europa Cargo
  • If you need to, you can purchase additional bags in the Manage your Booking section
  • Remember that checked baggage is personal and non-transferable and each passenger will check their luggage individually.
  • If you purchase additional bags online, you will get a discount.
  • There are luggage regulations.

Luggage permitted by destination

Check the information on the baggage you can carry depending on your route:

  • A Coruña
    Spain
    LCG
  • Alguero
    Italy
    AHO
  • Alicante
    Spain
    ALC
  • Amsterdam
    Netherlands
    AMS
  • Asunción
    Paraguay
    ASU
  • Athens
    Greece
    ATH
  • Barcelona
    Spain
    BCN
  • Bilbao
    Spain
    BIO
  • Bogota
    Colombia
    BOG
  • Brussels
    Belgium
    BRU
  • Buenos Aires
    Argentina
    EZE
  • Cancun
    Mexico
    CUN
  • Caracas
    Venezuela
    CCS
  • Copenhagen
    Denmark
    CPH
  • Cordoba
    Argentina
    COR
  • Dusseldorf
    Germany
    DUS
  • Fortaleza
    Brazil
    FOR
  • Frankfurt
    Germany
    FRA
  • Fuerteventura
    Spain
    FUE
  • Granada
    Spain
    GRX
  • Guayaquil
    Ecuador
    GYE
  • Havana
    Cuba
    HAV
  • Ibiza
    Spain
    IBZ
  • Iguazu
    Argentina
    IGR
  • Lanzarote
    Spain
    ACE
  • Las Palmas de Gran Canaria
    Spain
    LPA
  • Lima
    Peru
    LIM
  • Lisbon
    Portugal
    LIS
  • London
    Great Britain
    LGW
  • Madrid
    Spain
    MAD
  • Mahon
    Spain
    MAH
  • Malaga
    Spain
    AGP
  • JTR
  • Marrakech
    Morocco
    RAK
  • Medellin
    Colombia
    MDE
  • Melilla
    Spain
    MLN
  • Miami
    United States
    MIA
  • Milan
    Italy
    MXP
  • Montevideo
    Uruguay
    MVD
  • Munich
    Germany
    MUC
  • New York
    United States
    JFK
  • Oviedo
    Spain
    OVD
  • Palma
    Spain
    PMI
  • Panama
    Panama
    PTY
  • Paris
    France
    PAR
  • Porto
    Portugal
    OPO
  • Punta Cana
    Santo Domingo
    PUJ
  • Quito
    Ecuador
    UIO
  • Recife
    Brazil
    REC
  • Rome
    Italy
    FCO
  • Salvador de Bahia
    Brazil
    SSA
  • San José
    Costa Rica
    SJO
  • San Pedro Sula
    Honduras
    SAP
  • Santa Cruz de Tenerife
    Spain
    TFN
  • Santa Cruz de la Sierra
    Bolivia
    VVI
  • Santiago de Compostela
    Spain
    SCQ
  • Sao Paulo
    Brazil
    SAO
  • Seville
    Spain
    SVQ
  • Sto. Domingo
    Santo Domingo
    SDQ
  • Stockholm
    Sweden
    STO
  • Tel Aviv
    Israel
    TLV
  • Tunis
    Tunisia
    TUN
  • Valencia
    Spain
    VLC
  • Venice
    Italy
    VCE
  • Vigo
    Spain
    VGO
  • Zaragoza
    Spain
    ZAZ
  • Zurich
    Switzerland
    ZRH
  • Select a departure

Exceptional cases

Certain cases have important restrictions or information to consider.

Passengers travelling in Business class or holders of Air Europa SUMA Silver, Gold or Platinum cards and SkyTeam Alliance Elite or ElitePlus cards are exempt from paying for the first extra bag, provided that the total weight of their baggage does not exceed the total weight allowed by their baggage allowance.

If you are travelling in connection or code-sharing with another airline, check the free baggage allowance limit by selecting the operating airline from the drop-down menu, as it may be different for each of them. Depending on the agreements between airlines, in some cases it may not be possible to check baggage through to the final destination.

If you are travelling on a code-share flight, i.e. if your flight number is in the UX2000 / UX3000 series, the applicable baggage allowance will be shown on your ticket for each flight concerned.

If your ticket includes flights on both Air Europa and another airline, the longest leg allowance will apply. If you have purchased separate tickets for different airlines, the baggage allowance of the operating carrier will apply for each ticket.

Your baggage will be checked through to the final destination on all our code-share flights, provided that the flights are included in the same booking or booking reference.

Babies (below the age of 2) are entitled to one 10-kg carry-on bag.  And, as long as the adult they are travelling with has booked a suitcase fare, they will be entitled to the same free baggage allowance in the hold. In addition to this allowance, they can also take a foldable baby stroller.

Children between 2 and 11 years of age can check baggage as determined by the ticket purchased.

For more information, go to the section on children.

Passengers residing in the Balearic Islands, Canary Islands, Ceuta and Melilla, who have tickets with the LITE fare and pay for one bag will be eligible for the applicable discount to the published rate. 

Baggage regulations

  • The baggage regulations apply per journey.
  • Service and conditions valid for flights operated by Air Europa. When you book, see if your flight is operated by a partner company, and check the baggage allowance here.
  • If allowed by the ticket and route, you can pay for additional bags online (on the website), by calling our Customer Service Center or at Air Europa's offices at the airport.
  • Moreover, taking into account the aforementioned conditions, you can increase the maximum weight of your checked bag from 23 kg to 32 kg by paying a surcharge. This option is only available at the Call Center and at our offices in the airport.
  • Non-refundable service.

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Hand luggage

All details about permitted hand luggage.
Special baggage in hold

Do you need to check your baggage, but it exceeds the maximum allowed measurements?
Sports baggage

Learn about the peculiarities of transporting sports equipment.

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VALUE DECLARATION

Valuables in baggage

If you are carrying valuable items in your baggage, you can register this circumstance by making a special value declaration.

Know more
CUSTOMS

Are you traveling with EUR 10,000 or more?

It is compulsory to declare amounts in excess of EUR 10,000. In this case, you must go to the office located in Customs, Room 1, Terminal 1 in Madrid.

SPECIAL BAGGAGE

Works of art and paintings

Paintings, works of art, laminates and frames can only be carried on an additional seat in the aircraft cabin and always under the personal custody of the passenger.

Know more
Questions about checked baggage

If you wish to add extra luggage, you can do so in advance here or by calling Customer Service.

  • You can also make the purchase at the airport. 
  • Excess weight (23 kg to 32 kg) can only be purchased by calling Customer Service or at the airport.
  • Available up to 2 hours before the flight. Save from €15 per suitcase. Prices per trip (non-refundable). 
  • This service is only available on flights operated by Air Europa. Please check your booking to see if the flight is operated by an affiliated company.
  • See the terms and conditions and price for your selected route here. 
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You can request to take a suitcase or item of luggage that exceeds 158 cm (overall dimensions) by sending an email indicating the dimensions and weight to ssr.ux@air-europa.com.

If it is not possible to transport your item of luggage as an oversized bag, you can request to transport it as cargo through AirEuropa Cargo.

*Requirement subject to space availability.

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  • Appliances cannot be checked
    They will only be permitted in your hand luggage if allowed by their size and weight.
  • Appliances refer to
    Desktop computers (including iMac), monitors, TVs, microwaves, immersion heaters (boiler/heaters), refrigerators, game consoles (e.g., PlayStation, Xbox, Wii, etc.), etc.
  • Portable electronic devices can be transported
    Laptops, tablets, e-books, portable game consoles, etc.  
  • These can be transported by purchasing an additional seat in the cabin (the fee is the same as the ticket price, except for airport charges), provided that they comply with the maximum cabin baggage size and weight limits. If these limits are exceeded, the items must be transported as air cargo. See our section on transporting special baggage in the cabin for more information.

To purchase an additional seat, please contact us through our Customer Service, Facebook or Twitter.

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Get up to 50% off by purchasing your extra luggage on our website, by contacting us through our Customer Service, Facebook or Twitter. 

PURCHASING ADDITIONAL BAGGAGE

Please click on the following link to see all our rates: ADDITIONAL BAGGAGE PRICE

If you wish to increase your maximum baggage weight allowance to 32 kg, please contact us through the aforementioned channels. This option cannot be purchased through our website. 

No item can weigh more than 32 kg.

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If your ticket includes a flight operated by another airline, additional baggage can only be purchased in the airport at the check-in desks of the airline operating the first flight.

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OVERSIZED BAGGAGE IN THE CABIN

If you want to take an item of luggage that does not fit in the overhead compartments or under the seat in front of you due to its size or weight (e.g., musical instrument, television, iMac, etc.), it must be transported on an additional seat(s) and supervised by the passenger at all times. The price and conditions can be viewed here.

OVERSIZED BAGGAGE IN THE HOLD

Any item that exceeds 158 cm in total (height x width x length) can be transported in the aircraft hold. However, it must not exceed 32 kg in weight. Wheelchairs, musical instruments, and pets are exempt from this rule and can be transported in the hold. Items considered as household appliances (e.g., iMacs, televisions, monitors, desktop computers) cannot be transported in the hold.

To book this service, please contact us through our Customer Service, Facebook or Twitter.

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Paintings, works of art, sheets and frames can only be transported on an additional seat in the aeroplane's cabin, always under the personal custody of the passenger. The price and conditions can be viewed here.

To purchase an additional seat, please contact us through our Customer Service, Facebook or Twitter. You can also choose to contact a freight transportation company.

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The option of checking your baggage through to your final destination depends on the selected route and airlines operating the flights:

  • If all your flights are operated by Air Europa and are on the same booking and ticket, your luggage will be sent directly to your final destination. Therefore, there is no need to contact us to request this service.
  • If all your flights are operated by Air Europa, but they are on different bookings or tickets, you can check your luggage through to the final destination. However, you must contact us through our Customer Service, Facebook or Twitter within 48 hours prior to the flight departure time.
  • If your trip includes flights operated by Air Europa and another airline, not allowed

EXCEPTIONS

  • Destinations where passengers are required to check their luggage at the first point of entry to the country and pass through customs: Ezeiza, Guarulhos, Salvador de Bahía, Montevideo, Lima, Caracas, Cancun, Santiago de Chile, New York, Miami, and San Juan.
  • Luggage cannot be checked through to your final destination if you have to travel to a different airport for a connecting flight (Ezeiza-Aeroparque, Orly-Charles de Gaulle).
  • It is not possible to check-in through to the final destination if a train or bus ride is included in the booking.
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Find out how to transport your musical instrument safely at this link.

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