ITA Airways is a company totally owned by the Italian Ministry of Economy and Finance for the exercise of business in the air transport sector. ITA Airways aims at creating an efficient and innovative air carrier that will become a reference point in providing Italy with quality connectivity both in terms of international destinations, thus boosting tourism and foreign trade, and within the Country, also taking advantage of the train-air integrated mobility.
ITA Airways will place the best customer service at the centre of its strategy (through a strong digitization of processes that ensure a best-in-class experience and personalized services), combined with sustainability, in its environmental (new green and technologically advanced aircraft, use of sustainable fuels), social (equality and inclusion for a gender-neutral company) and governance (integration of sustainability into internal strategies and processes) aspects.
ITA Airways is a member of SkyTeam Alliance as of October 2021.
Available on ITA Airways flights
They are obtained based on distance in miles between origin and destination. The percentage of Miles that we will register in your Air Europa Suma account will depend on the booking class of your ticket:
| CABIN CLASS | BOOKING CLASS | BASE MILES | BONUS | TOTAL |
|---|---|---|---|---|
| Business | J, C | 100% | 50% | 150% |
| E, D, I | 100% | 25% | 125% | |
| Premium Economy | P, U, A | 100% | 10% | 110% |
| Economy | Y, B | 100% | 0% | 100% |
| M, H, K, V, T | 75% | 0% | 75% | |
| N, S, Q | 50% | 0% | 50% | |
| W, L, O | 25% | 0% | 25% | |
| Not Valid | F, R, G, Z, X | 0% | 0% | 0% |
* Base Miles are the actual Miles flown, and the percentage applied depends on the booking class.
Level Bonus:
The card level bonus is applied by multiplying this percentage by the number of Base Miles (excluding any bonuses or promotions).
| CARD LEVEL | BONUS |
|---|---|
| Silver | 50% |
| Gold | 75% |
| Platinum | 100% |
Earning Miles on Air Europa flights operated by ITA Airways
Miles are earned for the ticket amount including the basic rate + fuel surcharge.
For tickets purchased with the Air Europa marketing code (UX), customers can earn Miles in accordance with the following terms and conditions:
| FLIGHT | ECONOMY | BUSINESS |
| Spain | 5 Miles | 8 Miles |
| Europe | 5 Miles | 8 Miles |
| Intercontinental | 6 Miles | 9 Miles |
- When a purchase is made in a different currency, the Miles are assigned in euros or the equivalent value on the transaction date. For purchases of airfares in dollars and pounds sterling, the same proportions as for euros will be applied.
- Applicable only to the published fare and the charge for fuel. All other fees and charges (for example, administration fees) are excluded.
Operations
- The Air Europa Suma Call Center provides the booking of these tickets.
- Full payment of the ticket with Suma Miles. Airport taxes not included.
- Non-refundable tickets
| DISTANCE IN MILES | TOURIST | BUSINESS |
|---|---|---|
| 0-600 | 8.500 | 17.000 |
| 601-1.250 | 16.500 | 33.000 |
| 1.251-1.750 | 20.500 | 41.000 |
| 1.751-3.500 | 40.000 | 80.000 |
| > 3.500 | 60.000 | 120.000 |
Contact
Spanish telephone number: 911 360 200
International phone number: 0034 971 92 78 92
