Information for the passenger

Since each passenger and each trip is unique, Air Europa works every day to offer you the best possible service.

From Air Europa we want to make your flight as comfortable and safe as possible. For this reason, we want to keep you informed on all the details; from the kids' luggage to making sure your pet can travel more comfortably.

Of course, you will find everything you need in terms of accessibility for the elderly and persons with special needs.

Pregnant Women

If you are pregnant, you can travel with us up to week 36 with a medical certificate.

Travelling with your pet

We want to make your trip worry-free; check all the information regarding pets in this section.
Minors

Travelling with minors is simple. Air Europa provides you with all the information you need so that you can travel with peace of mind.
Passengers with special needs

Air Europa's main goal is to provide the best service and ensure accessibility for all our customers.

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SPECIAL BAGGAGE

Household appliances

Household appliances will not be accepted as checked-in baggage; they will only be accepted as special cabin baggage or as air cargo if they do not comply with the weight and dimensions for transport in the cabin.

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ELECTRONIC DEVICES

Drones

If you wish to carry your drone as luggage, you must send an email specifying the model, technical data, dimensions and weight to the address: ssr.ux@air-europa.com 

In addition, it must comply with the regulations for lithium batteries and the characteristics of your hand luggage.

ELECTRONIC DEVICES

Electronic devices

Any device that transmits or receives communications must remain in "flight mode". If you do not have this mode, it must remain turned off for the duration of the flight.

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